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Telecom Customer Care Executive - Repair Center

Course Overview


This course provides comprehensive training in diagnosing, repairing, and testing faults in handset hardware and software. Participants will learn proper preparation techniques, repair procedures, and post-repair activities. By the course's conclusion, learners will be adept at identifying faults, executing repairs, and ensuring handset functionality while adhering to organizational guidelines.

Course Objective

  • Effectively diagnose and categorize faults in handset hardware or software.
  • Prepare for handset repair using proper techniques.
  • Perform handset repairs and test functionality accurately.
  • Execute post-repair activities, including calibration and ESD precautions.
  • Utilize tools such as lead-free soldering tools and Ultimate Multi Tool (UMT) dongle for flashing.

Duration : 1 hrs


 

Course Fee: 99 299 INR

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Those who have already paid or enrolled for the course need not to pay

Course Content

  • Diagnosing and categorizing faults in handset hardware or software.
  • Performing handset repairs and testing functionality.
  • Post-repair activities such as calibration and ESD precautions.
  • Using tools like lead-free soldering tools and Ultimate Multi Tool (UMT) dongle for flashing.


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